IE network logs

Close all instances of IE. Open the Task Manager and check the process list in the Details tab. Sort the processes by Name. Ensure that you do not see any iexplore.exe process in the list. If there is any remaining iexplore.exe process, kill it.

Launch Network Monitor as administrator.

Select all listed networks in the Select Networks panel.

Click New capture tab and click the Start button in the new capture tab.

Launch a Command Prompt as administrator and navigate (CD) to the folder where you saved start.bat. Then run the following command: start.bat.

Wait until you see the message Reproduce your issue and enter any key to stop tracing. DO NOT press any key, just minimize the command prompt.

Press Win key + R or right click the Start Menu and choose Run to launch a Run dialog and run the command: iexplore.exe <URL> to open IE with a specific URL. For example, to launch IE to access https://www.microsoft.com/, you can run iexplore.exe https://www.microsoft.com/

After issue being reproduced, proceed to next step.

Go back to the elevated command prompt where you ran start.bat and press any key to stop tracing.

All ETLs are saved in the same folder where you ran start.bat. You can zip all ETL files to a single file.

Go back to Network Monitor, click the Stop button to stop tracing. Then click the Save As button to save the log in cap format.

Run iedigest.exe from the location where you extracted it.

Click the Create report button and wait until it completes.

The log will be saved to a folder named IEDigest on the user's desktop (%userprofile%\Desktop\IEDigest)